FREE shipping on all US orders.

FAQ


1. What is your return policy?

Return to us within 30 days in sent condition: unworn, unwashed, all tags on and in intact conditions.  After 30 days store credit will be available.  Please note that an email must be sent to info@lavellescollective.com, prior to shipping back with the following info:

  • Order number
  • Reason for return

2. How long will it take for an order to be processed after it’s placed?

 Orders are processed and shipped out within 2-4 business days. You will receive a confirmation email once an order is placed, and another email when the order is shipped. Tracking information is provided with each order!

3. How many days will it take to receive my order after I get my shipping email? 

Once orders are shipped, it can take up to 6 business days to receive the order. We cannot guarantee any shipping date, due to any unforeseen circumstances. All items are shipped via USPS. If you need your order sooner, please choose our expedited shipping at checkout.

4. What is your sizing like? 

All products have a different fit to them. Most products run true to size, unless otherwise noted in descriptions. Our products will generally follow this size chart:

Small 2/4

Medium 4/6

Large 8/10

If any questions on a specific item, such as fabrics or dimensions, send us an email and we would be more than happy to get you any information you need!